Journal of Services Marketing
Impact Factor & Key Scientometrics

Journal of Services Marketing
Overview

Impact Factor

4.466

H Index

111

Impact Factor

4.723

I. Basic Journal Info

Country

United Kingdom
Journal ISSN: 8876045
Publisher: Emerald Group Publishing Ltd.
History: 1987-ongoing
Journal Hompage: Link
How to Get Published:

Research Categories

Journal of Services Marketing
Impact Factor by Web of Science

Index

SCIE/SSCI

Impact Factor

4.466

by WOS

Ranking

2435

by WOS

Journal of Services Marketing
SJR, SJR Impact Factor and H Index

H Index

111

SJR

1.229

Scopus Impact Factor

4.723

Journal of Services Marketing
SJR Impact Factor 2-year, 3-year, 4-year

2-year
Impact Factor

4.723

3-year
Impact Factor

5.534

4-year
Impact Factor

4.723

Scope/Description:

■Customer policy and service ■Marketing of services ■Marketing planning ■Service marketing abroad ■Service quality Capturing and retaining customers in a service industry is a vastly different activity to its product-based counterpart. The fickle nature of today"s consumer is a vital factor in understanding the factors which determine successful holding of market share - and the intense competition within the sector means practitioners must keep pace with new developments if they are to outwit competitors and develop customer loyalty.

II. Science Citation Report (SCR)



Journal of Services Marketing
SCR Impact Factor

Journal of Services Marketing
SCR Journal Ranking

Journal of Services Marketing
SCImago SJR Rank

SCImago Journal Rank (SJR indicator) is a measure of scientific influence of scholarly journals that accounts for both the number of citations received by a journal and the importance or prestige of the journals where such citations come from.

1.229

Journal of Services Marketing
Scopus 2-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Services Marketing
Scopus 3-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Services Marketing
Scopus 4-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Services Marketing
Impact Factor History

2-year 3-year 4-year
  • 2021 Impact Factor
    4.723 5.534 5.981
  • 2020 Impact Factor
    4.368 5.01 5.097
  • 2019 Impact Factor
    3.763 3.813 4.231
  • 2018 Impact Factor
    2.782 3.547 3.658
  • 2017 Impact Factor
    2.76 2.891 3.158
  • 2016 Impact Factor
    2.252 2.889 2.965
  • 2015 Impact Factor
    1.719 2.246 2.777
  • 2014 Impact Factor
    2.065 NA NA
  • 2013 Impact Factor
    1.652 NA NA
  • 2012 Impact Factor
    1.947 NA NA
  • 2011 Impact Factor
    1.423 NA NA
  • 2010 Impact Factor
    1.032 NA NA
  • 2009 Impact Factor
    1.213 NA NA
  • 2008 Impact Factor
    1.33 NA NA
  • 2007 Impact Factor
    1.276 NA NA
  • 2006 Impact Factor
    0.988 NA NA
  • 2005 Impact Factor
    1.063 NA NA
  • 2004 Impact Factor
    1.104 NA NA
  • 2003 Impact Factor
    0.63 NA NA
  • 2002 Impact Factor
    0.776 NA NA
  • 2001 Impact Factor
    1.031 NA NA
  • 2000 Impact Factor
    0.914 NA NA
Note: impact factor data for reference only

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Impact Factor

Impact factor (IF) is a scientometric factor based on the yearly average number of citations on articles published by a particular journal in the last two years. A journal impact factor is frequently used as a proxy for the relative importance of a journal within its field. Find out more: What is a good impact factor?


III. Other Science Influence Indicators

Any impact factor or scientometric indicator alone will not give you the full picture of a science journal. There are also other factors such as H-Index, Self-Citation Ratio, SJR, SNIP, etc. Researchers may also consider the practical aspect of a journal such as publication fees, acceptance rate, review speed. (Learn More)

Journal of Services Marketing
H-Index

The h-index is an author-level metric that attempts to measure both the productivity and citation impact of the publications of a scientist or scholar. The index is based on the set of the scientist's most cited papers and the number of citations that they have received in other publications

111

Journal of Services Marketing
H-Index History