SCI Journal

Impact Factor Database

Journal of Services Marketing

Impact Factor

3.195

H Index

102

Impact Factor

5.332

Journal of Services Marketing

Basic Journal Info

Country

United Kingdom
Journal ISSN: 8876045
Publisher: Emerald Group Publishing Ltd.
History: 1987-ongoing
Journal Hompage: Link
How to Get Published:

Research Categories

Journal of Services Marketing
2020 Impact Factor by Web of Science

Index

SCIE/SSCI

Impact Factor

3.195

by WOS

Ranking

2930

by WOS

Journal of Services Marketing
2020 SJR, SJR Impact Factor and H Index

H Index

102

SJR

1.229

Scopus Impact Factor

5.332

Journal of Services Marketing
2020 SJR Impact Factor 2-year, 3-year, 4-year

2-year
Impact Factor

4.569

3-year
Impact Factor

5.298

4-year
Impact Factor

5.332

Scope/Description:

■Customer policy and service ■Marketing of services ■Marketing planning ■Service marketing abroad ■Service quality Capturing and retaining customers in a service industry is a vastly different activity to its product-based counterpart. The fickle nature of today"s consumer is a vital factor in understanding the factors which determine successful holding of market share - and the intense competition within the sector means practitioners must keep pace with new developments if they are to outwit competitors and develop customer loyalty.

Journal of Services Marketing
Scopus 2-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Services Marketing
Scopus 3-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Services Marketing
Scopus 4-Year Impact Factor Trend

Note: impact factor data for reference only

Impact Factor

Impact factor (IF) is a scientometric factor based on the yearly average number of citations on articles published by a particular journal in the last two years. A journal impact factor is frequently used as a proxy for the relative importance of a journal within its field. Find out more: What is a good impact factor?

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Journal of Services Marketing
SCR Journal Impact Factor History

  • 2020 Impact Factor 4.569
  • 2019 Impact Factor 4.227
  • 2018 Impact Factor 2.773
  • 2017 Impact Factor 2.712
  • 2016 Impact Factor 2.168
  • 2015 Impact Factor 1.729
  • 2014 Impact Factor 2.033
  • 2013 Impact Factor 1.641
  • 2012 Impact Factor 1.947
  • 2011 Impact Factor 1.438
  • 2010 Impact Factor 1.011
  • 2009 Impact Factor 1.223
  • 2008 Impact Factor 1.253
  • 2007 Impact Factor 1.230
  • 2006 Impact Factor 0.988
  • 2005 Impact Factor 1.063
  • 2004 Impact Factor 1.078
  • 2003 Impact Factor 0.630
  • 2002 Impact Factor 0.761
  • 2001 Impact Factor 1.000
  • 2000 Impact Factor 0.862
Note: impact factor data for reference only

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Other Journal Impact Indicator

Any impact factor or scientometric indicator alone will not give you the full picture of a science journal. There are also other factors such as H-Index, Self-Citation Ratio, SJR, SNIP, etc. Researchers may also consider the practical aspect of a journal such as publication fees, acceptance rate, review speed. (Learn More)

Journal of Services Marketing

H-Index

The h-index is an author-level metric that attempts to measure both the productivity and citation impact of the publications of a scientist or scholar. The index is based on the set of the scientist's most cited papers and the number of citations that they have received in other publications

102

Journal of Services Marketing

SCImago Journal Rank (SJR)

SCImago Journal Rank (SJR indicator) is a measure of scientific influence of scholarly journals that accounts for both the number of citations received by a journal and the importance or prestige of the journals where such citations come from.

1.229