Services Marketing Quarterly
Impact Factor & Key Scientometrics

Services Marketing Quarterly

Impact Factor


H Index


Impact Factor


I. Basic Journal Info


United Kingdom
Journal ISSN: 15332969, 15332977
Publisher: Taylor and Francis Ltd.
History: 2001-2021
Journal Hompage: Link
How to Get Published:

Research Categories


Services Marketing Quarterlyis directed at academicians and practitioners who are involved in the development and application of services marketing concepts to the wide spectrum of industries that constitute the service sector of economies. The journal presents both theoretical and empirical articles including experimental and pilot studies addressing various issues faced by service marketers to enhance the development of the marketing literature in the application of marketing concepts to services. Areas of emphasis include Service characteristics changes.Servicescape impacts.Service delivery impacts.Services impact on organizational image.Digital service environments and impacts.Evolution of services over time and by industry.Contributions are encouraged which include analysis of existing practice methods and programs application of new ideas and methods and research on various aspects of services marketing. Each manuscript should include the marketing implications of the impact of the findings on services marketing theory andor practice. Services Marketing Quarterly also welcome proposals for special issues.

II. Science Citation Report (SCR)

Services Marketing Quarterly
SCR Impact Factor

Services Marketing Quarterly
SCR Journal Ranking

Services Marketing Quarterly
SCImago SJR Rank

SCImago Journal Rank (SJR indicator) is a measure of scientific influence of scholarly journals that accounts for both the number of citations received by a journal and the importance or prestige of the journals where such citations come from.

Services Marketing Quarterly
Scopus 2-Year Impact Factor Trend

Note: impact factor data for reference only

Services Marketing Quarterly
Scopus 3-Year Impact Factor Trend

Note: impact factor data for reference only

Services Marketing Quarterly
Scopus 4-Year Impact Factor Trend

Note: impact factor data for reference only

Services Marketing Quarterly
Impact Factor History

2-year 3-year 4-year
  • 2022 Impact Factor
    1.788 2.288 2.203
  • 2021 Impact Factor
    1.632 1.8 1.75
  • 2020 Impact Factor
    1.122 1.213 1.309
  • 2019 Impact Factor
    0.619 0.726 0.855
  • 2018 Impact Factor
    0.85 1.115 1.012
  • 2017 Impact Factor
    0.756 0.703 0.989
  • 2016 Impact Factor
    0.5 0.925 0.899
  • 2015 Impact Factor
    0.783 0.75 0.933
  • 2014 Impact Factor
    0.867 NA NA
  • 2013 Impact Factor
    0.558 NA NA
  • 2012 Impact Factor
    0.652 NA NA
  • 2011 Impact Factor
    0.367 NA NA
  • 2010 Impact Factor
    0.324 NA NA
  • 2009 Impact Factor
    0.367 NA NA
  • 2008 Impact Factor
    0.468 NA NA
  • 2007 Impact Factor
    0.389 NA NA
  • 2006 Impact Factor
    0.114 NA NA
  • 2005 Impact Factor
    0.233 NA NA
  • 2004 Impact Factor
    0.05 NA NA
  • 2003 Impact Factor
    0.059 NA NA
  • 2002 Impact Factor
    0.233 NA NA
  • 2001 Impact Factor
    0.088 NA NA
  • 2000 Impact Factor
    0.119 NA NA
Note: impact factor data for reference only




Impact Factor

Impact factor (IF) is a scientometric factor based on the yearly average number of citations on articles published by a particular journal in the last two years. A journal impact factor is frequently used as a proxy for the relative importance of a journal within its field. Find out more: What is a good impact factor?

III. Other Science Influence Indicators

Any impact factor or scientometric indicator alone will not give you the full picture of a science journal. There are also other factors such as H-Index, Self-Citation Ratio, SJR, SNIP, etc. Researchers may also consider the practical aspect of a journal such as publication fees, acceptance rate, review speed. (Learn More)

Services Marketing Quarterly

The h-index is an author-level metric that attempts to measure both the productivity and citation impact of the publications of a scientist or scholar. The index is based on the set of the scientist's most cited papers and the number of citations that they have received in other publications


Services Marketing Quarterly
H-Index History